Frequently Asked Questions
General Questions
Everything you need to know about TokenX Token Counters
Custom Tokens
Custom artwork, your logo or fully personalized cards or card backs.
Orders & Shipping
Fast and reliable worldwide shipping
B2B & Wholesale
Solutions for businesses and partners
HAPPY CUSTOMERS
Trusted by thousands of players worldwide for a cleaner battlefield and faster gaming experience
countries worldwide
We’re proud to have shipped our token counters to players in more than 40 countries around the world.
Satisfaction rate
900+ five-star Etsy reviews, built on real feedback from our community of players and collectors
General Questions
What are TokenX Token Counters?
TokenX counters are premium handmade token cards with integrated number dials, allowing you to track creature counts, life totals, loyalty, and other game states directly on the card.
The Ultra Counters even feature number dials for tracking tapped creatures, summoning-sick creatures, and/or all kinds of counters.
Where and how are TokenX counters produced?
TokenX counters are produced in a small-scale, specialized production process in Austria. Each piece is individually crafted, assembled by hand, and carefully quality-checked. We combine precision cutting, multi-layer assembly, integrated rotating dial systems, and final finishing steps to ensure consistent quality and a premium feel in every product.
What is the advantage of TokenX compared to other solutions?
Unlike dice or dry-erase tokens, TokenX offers a stylish, fully integrated, and refined solution for tracking your tokens. Our premium tokens with built-in rotating number dials keep your board state clear and help speed up gameplay by making turns faster and more efficient. This is the perfect accessory for your game night and also a great gift for your playgroup.
What size are the counters?
Each counter has the same dimensions as a standard trading card and fits perfectly into regular card sleeves and deck boxes.
What materials are TokenX counters made from?
Our Token Counters are made from high-quality premium cardstock and feature a sturdy multi-layer construction with integrated rotating dials secured by metal eyelets. Each counter is carefully handcrafted to provide a premium look, feel, and lasting durability.
In addition to our standard premium cardstock, we offer various foil finishes and an optional synthetic material that is both tear-resistant and waterproof.
Is your artwork created by AI or human artists?
Our exclusive TokenX Art Series features only original illustrations by real human artists. The series is continuously expanding with new, handcrafted artwork commissioned exclusively for TokenX by selected artists
Do you offer foil finishes?
Yes. We offer a range of premium foil finishes to enhance the look and feel of your TokenX counters. These finishes can be applied to selected designs to create a unique, high-end appearance.
What is your most premium product?
Our most premium products are the limited-edition TokenX Art Series. Each piece is produced on rainbow foil cardstock in a strictly limited, serialized run (X/10). These collector tokens represent the highest level of design and craftsmanship within our range.
Are your products officially licensed?
No. TokenX products are unofficial fan-made accessories designed for use with trading card games.
Custom Tokens
Can I choose my own artwork for your Token Counters?
Yes. We can produce counters featuring your own artwork, logo, or fully customized card backs. Please make sure that you hold the necessary rights or permissions for any artwork you provide.
What is the minimum order quantity for custom designs?
For standard customizations, we offer production starting from a single piece.
If changes to the die-cut shape or the dial mechanism are required, this is possible on request and may be subject to a custom setup or tooling fee depending on the complexity.
Do you offer white-label production?
Yes. We provide white-label manufacturing for game stores, publishers, brands, events, and distributors. Your counters can be produced without any TokenX branding, or with your custom card back while keeping the TokenX front design. … Learn more
Orders & Shipping
Do you ship internationally?
Yes, we ship worldwide. Customers from over 40 countries already use TokenX products.
How long does production take?
Each TokenX counter is made by hand to order. In most cases, your order is ready to ship within 1–5 business days.
How long does shipping take and how much does it cost?
Shipping times vary depending on the destination. Within Europe it is usually faster, international orders may take a bit longer.
Shipping costs are calculated at checkout based on your location and order size.
Can I track my order?
Yes, all shipped orders include tracking information so you can follow your delivery.
Do you offer express shipping?
Yes, express shipping is available. However, international express options can be quite expensive depending on the destination. Please contact us for details and a tailored shipping option.
B2B & Wholesale
Do you offer B2B or wholesale pricing?
Yes. We offer special pricing for retailers, distributors, game stores, and bulk orders. Please contact us for individual conditions.
What is the minimum order quantity for wholesale?
MOQ depends on the product type and customization level. We can offer flexible solutions starting from small batch orders up to larger production runs.
Please contact us for individual conditions.
Do you offer white-label production?
Yes. We provide white-label manufacturing, allowing you to sell TokenX products under your own brand without TokenX branding if desired.
Can we request custom designs for wholesale orders?
Absolutely. We can produce custom artwork, branded card backs, and tailored designs for your store or company.
What kind of customization is possible?
We offer a wide range of customization options, including custom artwork, logos, and fully personalized card backs. Depending on the project, we can also adjust materials, finishes (such as foil finishings), and eyelet colors. For larger or specialized orders, structural changes like custom shapes or dial modifications are also possible.
Can you handle large production runs?
Yes. We scale production depending on demand while maintaining our handcrafted quality standards.